Business and customer service careers offer exciting opportunities for individuals who enjoy working with people, solving problems, and contributing to the success of an organisation. These careers can be challenging, rewarding, and can lead to advancement opportunities. If you're looking for a career that allows you to make a difference in people's lives while also utilising your skills and expertise, then a career in business or customer service may be right for you.
This category encompasses a wide range of professions, including management, marketing, governance, finance, and accounting all of which support the department to carry out their work.
Here are some examples of job classifications that may be advertised under business services:
- Management positions include roles such as business managers, operations managers, project managers, and department heads. These individuals are responsible for overseeing and directing the work of employees and ensuring that business goals are met.
- Administrative positions may include roles such as executive assistants, office managers, and administrative coordinators. These individuals are responsible for managing administrative tasks, such as scheduling appointments, answering phone calls and emails, and organising office operations.
- Executive and Secretariat positions play a vital role in the relationship between the minister's offices and the department. They coordinate and maintain quality control and act as a central point for information on ministerial and government policies.
- Finance positions may include roles such as accountants, analysts, financial managers travel clerks and accounts payable. These individuals are responsible for managing financial operations, such as budgeting, accounting, and financial analysis.
- Customer service positions may include roles such as customer service representatives, permits officers, account managers, and customer support specialists. These individuals are responsible for providing support and assistance to customers, such as answering questions, making bookings, issuing permits and addressing concerns, and resolving issues.
- Policy analysts research and analyse data and information to develop policies and guidelines that ensure compliance with regulations and promote organisational goals. They may also evaluate the effectiveness of existing policies and make recommendations for improvements.
- Governance specialists are responsible for developing and implementing governance frameworks that ensure compliance with legal and regulatory requirements. They may also manage risk, ensure data privacy, and provide oversight of key business processes. They may develop compliance policies and procedures, monitor compliance with regulations, and provide training to employees on compliance-related issues.
- Risk managers are responsible for identifying, assessing, and managing potential risks to an organisation. They may develop risk management plans, implement risk mitigation strategies, and monitor the effectiveness of risk management processes.
- WHS officers are responsible for developing, implementing, and managing WHS policies and procedures within an organisation. They may conduct risk assessments, provide training to employees on WHS issues, and investigate accidents and incidents.
- Media managers are responsible for overseeing enquiries from the media, responding to enquiries and curating the responses with the subject matter experts. They are also responsible for the creation and distribution of media content for events, briefs, releases, radio and liaising with the minister for media items.
- Communications, Marketing, engagement and interpretation positions have a diverse set of skill sets ranging from strategy and plan development, developing and implementing advertising, creation of content, stakeholder engagement, graphic design, social media marketing and directional, information and safety signage. These roles work across both print and digital mediums to ensure the department is communicating messaging in line with the public's expectations.
You can view our current vacancies below, or you can see what's available in other areas with us by viewing all vacancies.